Vietnam Budget car transfers company hope you have an enjoyable and stress-free car rental experience each time you rent with us. We welcome your feedback whether positive or otherwise.
Because it gives us an opportunity to recognize our best employees for good work or learn how we can serve you better next time.
If you were left unsatisfied by our company service or otherwise in during your journey in Vietnam, please give us the chance to solve out the situation and keep your business. The quickest and most efficient way to resolve an issue is to bring it to the attention contact our customer service center.
To allow us to provide you with the best possible service, please be prepared to provide our customer service representative with complete details about your car rental such as :
Booking name, booking code, your sure name, email and telephone number, the journey and caption for the specific of your concern or complaint
If you choose to get in touch with us via telephone, please make sure you have sufficient time so that our customer service representative can look into all the details surrounding your case to resolve the issue as quickly as possible. If you choose to get in touch with us via electronic mail, please allow three business days for a response.
Vietnam budget car rental operates customer service departments for Vietnam car rental with driver and without driver. In order for us to resolve your concerns, is important that you contact the correct customer service department to begin the process.
Vietnam Budget Car Transfers Customer Service
Hours of operation: 7:30 AM – 20h30.
Tel: +.84.988.038.301 (Whatsapp| Viber| Wechat)
Fanpage: Vietnam Budget Car Rental
Although we recommend email or telephone as the fastest way to get your case resolved, standard mail is acceptable, but please allow more time for our representatives to receive your letter and look into the details surrounding in your rental. Please be sure to include the following information in your correspondence:
Urgents case of the journey.
If you have been in touch with customer service, but are not satisfied either with the proposed resolution or with the quality of service you received from one of our customer service representatives, you can choose to escalate your inquiry to a member of customer service management by asking to speak with a supervisor.
If you have already been in touch with customer service and attempted to resolve your case, and are still unsatisfied with how your case was handled or the resolution that was proposed, below is our company office at Ho Chi Minh city Vietnam.
At floor 3 # 119 Ly Chinh Thang street, An Phu Plaza, District 3, Ho Chi Minh city, Vietnam where your case will be re-opened for executive-level review.
See the google map here.